1. What is Personal Information
Anasa House treats the safeguarding of our guests’ privacy with profound respect. We collect personal information to provide you with a superior service and to comply with Greek law. This includes your name, contact details, address, passport or ID details, and any specific preferences stated before, during, or after your stay.
2. Why Personal Information is Collected
Personal information is collected to assist Anasa House in making a reservation and providing requested services. By keeping this data, we improve the service delivered to you for future visits and comply with Greek Tax Authority (AADE) regulations regarding short-term rentals.
3. How Personal Information is Collected
Information is collected via our website reservation profile and during your stay as required by local laws for the Greek tourist registry and financial reporting requirements.
4. Disclosure to Third Parties
We do not sell or rent your data. Information is only shared when required by law (AADE tax reporting), to provide services you requested (e.g., car rentals), or if the stay is paid for by a third party.
5. Storage and Retention
Your information is stored in a secure location. In accordance with Greek jurisdiction for holiday accommodations and tax audits, we retain your data for a minimum period of 5 years.
6. Cookies Policy
We use cookies to improve performance and allow our Google Maps integration to function. These do not identify you personally. You can manage or block cookies through your browser settings at any time.
7. Your Rights
Under GDPR, you have the right to access, update, or delete your personal data. Please contact us to exercise these rights; identification may be requested to protect your privacy.
8. Enquiries
For any questions related to this policy, please reach us via the contact information provided on our website.
© 2026 ANASA HOUSE, CRETE
